We serve trade service contracting companies of all kinds—HVAC, electrical, plumbing, roofing, elevator operations, and fuel delivery, you name it—whether your customers are local, national, or international in scope.
Urgent Response Services: Staying Compliant with SLAs Around the Clock
Missed calls can cost contracts. OCC keeps you SLA-compliant with 24/7 urgent response services, real-time escalation, and bilingual support.
Virtual Reception: A Scalable, Professional Front Line for Service Teams
Virtual reception gives service teams a professional, bilingual front line—reducing interruptions, protecting SLAs, and improving customer experience.
How a Bilingual Answering Service Supports National Growth for Equipment Companies
Discover how a bilingual answering service can help Canadian equipment companies expand nationally, build trust, and win competitive contracts.
Why a 24-Hour Live Answering Service Is Essential for HVAC & Maintenance Firms
Emergencies don’t stop at 5PM. See why HVAC and maintenance firms rely on a 24-hour live answering service to handle urgent calls and keep customers satisfied.
How Canadian Call Centre Services Support Building Systems Nationwide
From after-hours requests to multilingual support, call centre services in Canada help ensure building maintenance, service consistency, and systems compliance.
