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Trusted Canadian Inbound Bilingual Call Centre & Answering Services

Providing exceptional customer service & message management for over 50 years. Never miss a call or message.

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Fully Bilingual

Your Calls Are Our Priority | Vos appels sont notre priorité

Bilingual Call Answering

Our highly trained agents are perfectly bilingual (English/French) and available 24/7.

24/7 Call Centre

Custom call scripts & message management obtain exactly the info you need, in the form you want.

Virtual Reception

We answer when you want, and dispatch the message or warm transfer the call through to the right person.

Message Management

We make sure the message gets to the right people on call. It’s all part of our custom approach.

Omnichannel

Not just phone calls – email, SMS – as technology expands, so do our channels, both inbound and to you.

Integration

Using your systems, we can fill out your web-based forms, initiate service tickets, take orders, find dealers, etc.

Reporting

We learn a lot about your customers and can provide tailored statistics and business information.

Voicemail to Live Answer

Customers leave a message on our sophisticated voicemail or push “0” to speak to a live person.

Emergency Services

Distinguish between emergency and regular calls. Special lines for elevator & swimming pool telephones.

Large or small, we know your industry.

Property Management

Commercial & residential, parking, elevator, emergency

Trades & Services

Plumbing, electrical, heating, construction, equipment, auto

Health / Gov’t & Social

Commercial & residential, parking, elevator, emergency

Health / Gov’t & Social

Commercial & residential, parking, elevator, emergency

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With over 50 years of industry-leading experience, we customize our services to help you achieve your unique business goals.

Let’s work together

We generate results for our customers

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