December 16, 2025

IC 360 Solutions is a Canadian managed IT services provider. By 2022, their growing team could not cover every call, missing opportunities to help clients.

November 1, 2023

Let’s take a closer look at the non-stop dedication of call centre representatives in providing 24/7 healthcare support.

October 25, 2023

Inbound call centres are transforming Canadian healthcare by providing compassionate support and timely patient assistance. Learn how in this blog.

October 18, 2023

Discover how call centre technology advances healthcare support and how agents strike the balance between tech and empathy.

October 11, 2023

Effective communication is vital for successful interactions across various sectors. With bilingual services, companies can bridge language barriers by providing inclusive support.

October 4, 2023

Bilingual call centres elevate customer experiences by providing personalized services using the latest technology. Learn how in this blog.