Do your customers call you after regular business hours? If so, partnering with a professional answering service could benefit your business.
Today, your customers have a multitude of choice when deciding to whom to give their business. By delivering exceptional customer service, you can hold on to your customers and, in turn, grow your business. Providing round-the-clock service delivers exceptional customer service.
At On Call Centre, in addition to providing 24 hours a day, 7 days a week, 365 days a year answering services, you can count us to:
- Answer all phone calls. That’s right. No voice mail. This means your customers don’t play voice mail tag. We answer their questions quickly and efficiently.
- Offer your customers choice in conversing with them in English or French. Our customer service representatives are fluently bilingual, which makes your customers comfortable to get help in the language they prefer.
- Employ career-minded customer service representatives who enjoy their work. This comes through in the positive attitude they have when they’re helping your customers.
We’ve been providing answering services and call centre services for our clients located in Ottawa, Montreal and Toronto (Canada) for 45 years now. If you’re looking for an inbound answering service provider or inbound call centre service, we welcome the opportunity to talk with you.